Whilst government restrictions are in place to distance people from each other, and to keep people at home, we are no longer accepting returns. We have put in place an extended 90 day returns policy to allow you to return any unwanted goods for a full refund or exchange once it is safe to do so.
Goods must not have been worn (other than for the purpose of checking size) or washed. For hygiene reasons, boxer shorts may only be returned if unusued and unopened in their original packaging. These exclusions do not affect your statutory rights.
If we receive your cancellation request prior to any goods being dispatched then you have nothing more to do; we will cancel the order and take no payment. If payment has already been taken because the dispatch of your goods was imminent then the charge will be refunded in full to the same card that was used.
However, it may not always be possible to stop an order from being dispatched as we endeavour to process orders immediately. If this is the case then please return the order by following the online Returns procedures. Please note that your right to return goods does not apply to certain products. Further details are set out in our Returns Policy.
If you have any further questions regarding order cancellations or our returns policy then please do not hesitate to contact us.