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COPYWRITER & SOCIAL MEDIA COORDINATOR, LONDON



SUMMARY OF ROLE

Job title: Copywriter & Social Media Coordinator
Department: Marketing
Key responsibilities: This role will support the Marketing & PR team, with a dotted line into the Ecommerce team, and represent the brand across all communications, with a particular focus on social media.



ROLE DETAIL

The role covers two key areas of responsibly:


1. Copywriting

As the principle copywriter for Turnbull & Asser, you will be the voice of the brand across all channels, and act as gatekeeper for our Tone of Voice. This role will involve working with the Marketing & PR and Ecommerce teams to write original copy and content, as well as to proofread and edit third-party contributions, including, but not limited to:

  • Product descriptions for ecommerce .
  • Engaging copy for content-rich feature pages to support product launches, events and seasonal collections.
  • Blog posts, including basic html coding.
  • Social Media Copy for Instagram, Facebook and Twitter, YouTube, LinkedIn and other relevant platforms.
  • Press Releases & Event Invitations.
  • Email Newsletters.
  • CRM focused direct to consumer email templates for store associates to use.
  • Website meta data, SEO and front-end.
  • In-store POS.
  • Other ad hoc marketing communications e.g. customer letters, terms and conditions, affiliate & marketplace communications.
  • Attendance of brand-relevant events for the creation of content focused on the T&A lifestyle.

  • 2. Social Media Coordination

    As the Social Media Coordinator you will be responsible for managing of the brand’s social channels, including but not limited to Instagram, Facebook, Twitter, Linkedin and YouTube. Working closely with Creative, Marketing and Ecommerce, you will also develop channel strategy and play an important role in driving community engagement and platform innovation. As such, this role entails:

  • Day-to-day management of social platforms, including responding to queries.
  • Proactive identification and implementation of appropriate opportunities to build and engage audiences.
  • Populate, maintain and execute the social media content calendar, in alignment with strategy.
  • Weekly analysis of platforms and performance, compiling and presenting findings.
  • Monitoring and managing social advertising and paid promotion, inc. shoppable posts.
  • Monitoring the activity and growth of competitor’s social channels.
  • In-store event coverage on appropriate social channels.
  • Continuous identification of opportunities to develop new & existing platforms.
  • Identify and engage with appropriate third parties to supplement the Social Strategy.
  • Assisting in defining and the implementation of the Digital Content Strategy.

  • 3. Content Generation [Nice-to-Have]

    Working closely with Marketing and Creative, you will be tasked with creating engaging and relevant content to support the brand strategy. This includes

  • Product and store photography.
  • Event Photography [inc. third party].


  • REQUIREMENTS

    The ideal candidate will possess the following characteristics:

  • 2-3 years’ experience of Copywriting/journalism, preferably within menswear fashion.
  • Experience of managing social media channels and content, inc. the formation, management and optimisation of paid campaigns.
  • An understanding of marketing – on and offline, including search engine optimisation.
  • Ability to seamlessly integrate SEO into copy and content.
  • Be a self-starter who actively looks for opportunities to generate engaging content.
  • Experience generating content for a fashion/luxury brand would be ideal.
  • Be prepared to occasionally attend events outside of standard working hours.
  • Prior experience of Shopify would be a plus but not essential.
  • Experience in photography and basic photographic editing is a big plus.


  • HOW TO APPLY

    Please send your CV and cover letter to careers@turnbullandasser.co.uk


    SALES ASSOCIATE, LONDON



    ABOUT THE ROLE

    Sales Associate, Davies Street, London. Full Time, 40 hours p/w. 5-day working rota over 7, including evenings, weekends and bank holidays.



    THE DESCRIPTION

    We are looking for a bright, positive individual to join our retail team at Davies Street, London. Applicants should have experience working within luxury menswear, have an eye for detail and be driven by achieving sales through excellent customer care.



    ROLE RESPONSIBILITIES

    Sales & Customer Service
  • Develop and nurture relationships with new and existing customers.
  • Demonstrate product knowledge and continually look for ways to expand on this.
  • Be aware of our initiatives, newsletter and collections.
  • Promote our Made to Measure offer.
  • Assist with daily replenishment of stock, ensuring items are put into the correct location.

  • Merchandising & Store Maintenance
  • Help to ensure the highest retail standards are apparent at all times, front and back of house.
  • Assisting with the merchandising of the shop floor.
  • Help to ensure the highest retail standards are apparent at all times, front and back of house.

  • Requirements
  • Minimum 3 years' experience, working within the luxury menswear sector.
  • Experience of Made to Measure would be a distinct advantage.
  • Fluent in English, written and spoken.


  • HOW TO APPLY

    Please send your CV and cover letter to michael.searle@turnbullandasser.co.uk


    IT Support Specialist, London


    ABOUT TURNBULL & ASSER

    Turnbull & Asser is the definitive British shirtmaker, and has made shirts in England since 1885. Superior craftsmanship and personal service set Turnbull apart, qualities recognised by HRH The Prince of Wales with the bestowal of his first Royal Warrant. Rich in history and yet forward-thinking, over the years Turnbull has dressed heads of state, style icons and stars of stage and screen in beautifully made British shirts. The company continues to make a complete wardrobe – specialising in shirts and ties – for those who appreciate clothes that stand the test of time. Today, Turnbull & Asser is proud to be a family-run heritage maker.



    ABOUT THE ROLE

    Based in our Head Office in London, we are looking for a motivated individual to work within a compact IT support team to manage all 1st line IT support calls. The position is available with immediate start.



    ROLE RESPONSIBILITIES

  • Manage by phone or email all IT incidents or requests for assistance in relation to current IT services or process.
  • Direct and escalate support calls to 2nd/3rd line level as and when required.
  • Administer and maintain the IT Service Desk support call logging system
  • Oversee and maintain corporate backup and anti-virus solutions from Head Office
  • End-to-end management Office 365 across the business
  • Consolidate, upgrade and manage all physical servers across business
  • Monitoring of internal server side event logs inc. changes and/or potential disruptions to normal service
  • Update PCs and servers throughout business with latest Microsoft updates and patches
  • Assist line manager with rolling out all IT change processes throughout business
  • Manage Meraki firewalls and routers through business
  • Managing corporate local and network printing infrastructure inc. ordering spares and consumables
  • Create and manage an IT procurement standard to be used for all new starters/replacement equipment
  • Setup new user machines as necessary, inc. hardware configuration, network configuration and Office 365 setup
  • Assist 2nd line support incidents as required
  • First point of contact for 3rd party suppliers


  • QUALIFICATIONS & EDUCATIONAL REQUIREMENTS

    Any recognised academic, technical or professional IT accreditation would be an advantage, but not essential. Successful candidates would have worked in a similar support role for a minimum of 2.5 years



    PREFERRED SKILLS
  • Experience in Ethernet environments using Active Directory, TCP/IP and DNS
  • Familiarity of LAN/WAN/VPN network infrastructure including testing (ping, tracert)
  • Experience in managing Meraki routers and firewalls
  • Knowledge of remote desktop & Citrix
  • Experience in creating and working with virtual servers (Hypervisor, EXSI)
  • Experience working with FTP & EDI
  • Ability to produce accurate results whilst working under pressure and against tight timescales
  • Knowledge and experience of working in Microsoft Server/Desktop and Apple Mac environments
  • Comprehension and understanding of Microsoft SQL server 2005/2008/2012 relational database structures
  • IT experience in working within a retail environment would be a distinct advantage
  • Good communication skill and enthusiasm
  • Ability to assist and work alongside other departments
  • MS Office knowledge essential
  • Experience in working with both Windows and Mac environments


  • HOW TO APPLY

    Please send your CV and cover letter to careers@turnbullandasser.co.uk.

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