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Christmas Delivery : Last Order Dates

UK Mainland : Wednesday 21 December

Mainland Europe : Monday 19 December

Rest of World : Thursday 15 December

Please note, orders placed after these dates may still arrive before Christmas but we are unable to guarantee this.

Delivery

All delivery charges are quoted inclusive of Value Added Tax (VAT).

All deliveries are subject to product availability.

The order cut-off time is 14:00hrs UK time. Orders placed before this time on a normal business day will be processed on the same day. Orders placed after this time will be processed on the following normal business day.

With the exception of Russia and China all our UK Mainland deliveries are made by DPD, with European and International deliveries made by UPS. All orders going to Russia and China will be delivered by Royal Mail using the International Signed For service. All deliveries must be signed for.

Delivery costs are quoted for each order and are not dependant on the number of items being delivered.

There is a minimum order value of €60 for deliveries to any destination outside of the EU.

When your goods have been despatched we will send you an Order Confirmation e-mail. Included in this e-mail will be a DPD / UPS Airwaybill number that will allow you to track the progress of your parcel on the DPD / UPS website.

European Union Countries and Non Mainland UK Delivery:

(Includes: Switzerland, Norway, Andorra, Azores, Liechtenstein, Madeira, Monaco and San Marino, together with non mainland UK delivery areas) UPS Service : Please allow 3-5 working days, from the date of despatch, for delivery of the products you have purchased on the turnbullandasser.co.uk website.

A charge of €14.00 will be made to cover postage and packing on orders sent to a single EU or Non Mainland UK address. All orders exceeding €300 in value will be delivered Free of Charge using the Standard Service level.

UK Mainland Delivery:

(UK Mainland excludes: Isle of Man, Scilly Isles, Channel Islands and a number of Scottish Islands and remote districts)

DPD Standard : Please allow 2 working days, from the date of despatch, for delivery of the products you have purchased on the turnbullandasser.co.uk website. Prior to delivery DPD will notify you of your one hour delivery slot, during this time your package will be delivered. If nobody is able to take delivery during this slot you are able to nominate an alternative day or delivery address should you wish.

A charge of €6.00 will be made to cover postage and packing on orders sent to a single UK mainland address. All orders exceeding €300 in value will be delivered Free of Charge using DPD Standard.

DPD Express : Next day delivery before Noon on all orders placed before 2pm on the previous working day. Orders placed on a Friday will be delivered on the following Monday (excluding Bank Holidays). This service does not include weekend delivery. Prior to delivery DPD will notify you of your one hour delivery slot, during this time your package will be delivered. If nobody is able to take delivery during this slot you are able to nominate an alternative day or delivery address should you wish.

A charge of €12.00 will be made to cover postage and packing on orders sent to a single UK mainland address for DPD Express.

Rest of World Delivery:

Express Saver Service : Please allow 5 working days, from the date of despatch, for delivery of the products you have purchased on the turnbullandasser.co.uk website.

A charge of €30.00 will be made to cover postage and packing on orders sent to a single World Wide address.

All orders exceeding €300 (net of returns) in value will be delivered Free of Charge using the Express Saver Service level. UK VAT will be automatically deducted from merchandise dispatched to non-EU countries. The total deduction will be clearly indicated during the checkout process.

Please note that there are certain countries where no delivery is possible because of conflict, fraud, political or other extenuating circumstances.

Turnbull & Asser apologise for this, but the situation is obviously beyond our control.

We cannot be held accountable for delays in customs clearance.

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